Job Description

Operations Manager | Dynamic Early Learning Environment

  • 20/11/2020
  • Perth (Perth)
  • Negotiable based on expereince
  • Full Time

Murdock Management Services is a boutique Early Years management consultancy that supports, guides, coaches and mentors Approved Providers and their teams to achieve operational excellence. 

We work in partnership with Approved Providers to manage the day to day operation of their business.

We take lead in these businesses and we treat them like they are our own. We take accountability for the key areas of compliance and ensure from day one they are set up for success.

We do this by setting up systems and processes for the advisement and supervision of their business and their teams. We ensure the state, repair and safety of the premises and at the owners cost, arrange and supervise any necessary repairs. We also work closely with the Approved Providers team to build capacity and capability through weekly visits and quality and compliance audits to ascertain any training gaps. We feed these gaps back to our inhouse trainers who will develop training for you in these areas.  

We build trust with our clients through our expert knowledge on licensing and ensure compliance with the Early Years Learning Framework & all day-to-day operational activities.

As a Murdock Management Service Operations Manager you will be proficiencies in the following areas:

  • Understand the drivers and ability to coach techniques that increase occupancy levels
  • KPI setting around occupancy
  • Maximise wages & performance
  • Revenue & staffing targets
  • Quality audits & regulatory compliance
  • Risk management and risk assessments 
  • Ability to lead & develop frontline teams
  • Ability to set clear, accountable performance measures 
  • Commercial acumen 
  • Emotionally Intelligent to deal with an array of clientele. 


You are a diligent and pragmatic leader who manages well in fast-paced growth environments. You constantly deliver outcomes and strive for excellence. You are equally passionate about driving exceeding quality practice and the commercial viability of a service and sharing your expert knowledge of this with others. Children, parents, and staff benefit significantly from your exceptional customer service skills. 


  • Supporting teams with the rating and assessment process  
  • Exceptional practical understanding of the National Law and Regulations
  • Demonstrated experience in writing and delivery of training programs to teams.
  • Exceptional knowledge of the Early Years Learning Framework (EYLF), National Quality Framework (NQF) including National Quality Standards (NQS).
  • Proven self-starter who is able to work independently and as part of a team
  • 5 + years of leadership experience within the childcare sector
  • Experience in multi-site management
  • Deep knowledge of operational, pedagogy & financial performance across the EY Sector 
  • Possess exceptional communication, stakeholder engagement, influencing & management skills
  • Working knowledge of compliance requirements within the National Quality Framework, & the regulations/law
  • Commercially savvy with high-level business acumen 

Qualifications Required

  • A completed Diploma in the early years and/or a Bachelor of Teaching/Education (Early Childhood)
  • Current Working With Children's Check
  • Current First Aid & CPR Certificate
  • Current drivers licence 
  • National Police Check
  • Cert IV in training and assessment is preferred but not essential

This position is to start in January 2021 

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Adrian Grundy is recruiting for this job. For a confidential discussion, please call 1300 020 364 .